Frequently Asked Questions.
1. Know Our Brand
A: Kyarra was born to redefine everyday luxury. We bridge the gap between unattainable solid gold and disposable fashion jewellery by creating premium, 18K gold-plated pieces designed for effortless, daily elevation
A: Every piece is engineered with a high-grade, durable stainless steel base, layered with authentic 18K gold using an advanced PVD (Physical Vapor Deposition) process. For brilliant detailing, we source premium, AAA-grade zirconia and hand-selected pearls.
A: We eliminate the traditional solid-gold markup without compromising on craftsmanship. Kyarra offers trend-forward, high-weight, and meticulously finished designs that deliver the exact look and feel of luxury at an accessible price point.
2. Know your Jewellery
A: Yes. Thanks to our marine-grade stainless steel core and ultra-thick PVD gold coating, our pieces are highly water-resistant and sweatproof.
A: Designed with lifestyle in mind, Kyarra jewellery balance rich substance with lightweight comfort, making them perfect for all-day, effortless styling.
A: Unlike conventional plating, our advanced PVD coating is up to 10x thicker than industry standards. This hyper-durable layer ensures maximum anti-tarnish protection, preserving that deep 18K luster long-term.
A: Completely. We shoot our collections in natural, true-to-life lighting to ensure the 18K gold hue, texture, and scale match exactly what arrives at your doorstep.
3. Secure Your Pieces
A: To preserve their optimal brilliance, store your pieces individually inside your custom, dry Kyarra pouch or a dedicated jewellery box, away from prolonged exposure to direct sunlight and intense moisture.
A: We recommend a "last on, first off" ritual. Apply your perfumes, lotions, and sanitizers before putting on your jewellery to protect the gold finish from harsh chemical compounds that can dull its shine over time.
4. Shipping and returns
A: We offer seamless checkout experiences via Cash on Delivery (COD) across most pin codes in India, alongside all major UPI networks, credit cards, and debit cards.
A: Orders are dispatched from our facility within 24 hours. Standard delivery across India typically arrives within 3 to 5 business days.
A: The moment your order ships, a live tracking link will be sent directly to your registered SMS and email address for real-time updates.
A: We offer a seamless 7-day return and exchange window from the date of delivery. Items must be unworn, unaltered, and retained in their original Kyarra packaging.
A: In the rare event of a transit mishap, please contact our concierge team at info@kyarra.in within 24 hours of delivery with a photo or video unboxing. We will fast-track a complimentary replacement immediately.
